Personalization & segmentation required?
Then you are still in the right place. Together with the European market leader trbo we give store operators every opportunity to experience Data Discovery in an even more unique way.
Dynamic segmentation, A/B testing, effective personalization options, pop-up elements, advanced recommendation logics, shopping assistance and an AI chatbot are among the core features and are 100% complementary to BatteryIncluded's Data Discovery Framework.
Connected Best-of-Breed.
Personalization meets search & navigation.
For the highest conversion rates.
Jointly linked for data-driven, AI-controlled, personalized and segmented product lists.
+27%
cart value
+13%
Conversion Rate
+11%
Repurchase rate
25+ years
Experience
Together we make better decisions.
With your data.
Up to 66% lower running costs
Up to 80% operational time savings
100% of features required for growth
Personalized user experience
Together with trbo, we offer many possibilities for dynamic onsite personalization, segmentation, ongoing optimization and testing. Our offering includes personalization and chat solutions as well as guided selling and inspirational shopping tools. These tools help you to improve your customers' shopping experience.
Use our AI technologies to help website operators send the right message to the right customers at the right time. This personalizes the user experience from start to finish. This increases customer satisfaction and conversion rates.
Every click is used in a targeted manner to achieve the best possible interaction.
Market-leading recommendations
With our strategic partner trbo, personalized product recommendations can be easily integrated into any website. You can display them as an in-page banner, exit intent or overlay. There are no restrictions as to whether the recommendations should be displayed for all users or only certain target groups. You can place them flexibly to achieve the best results.
The intelligent algorithm works continuously in the background. It analyzes the data and constantly adjusts the recommendations to always present the ideal products for the user. This optimizes the click and conversion rates. This increases the relevance of the suggested products and improves the user's shopping experience. With these personalized recommendations, you can increase your customers' satisfaction and boost your sales figures.
The technology ensures that every user finds exactly what they are looking for, increasing the likelihood of a purchase.
Personalized recommendations with product logics
Tailored recommendations throughout the customer journey offer a high degree of individuality. These recommendations can be displayed at different stages of the customer journey to maximize relevance and improve the shopping experience. By analyzing user behavior, trbo can always recommend the best products.
The recommended products can be displayed using various logics. They can be top sellers, products with similar attributes or items that are often bought together. This variety ensures that every customer receives personalized and relevant recommendations. This leads to higher satisfaction and conversion rates. By taking your customers' needs and preferences into account, you create a personalized shopping experience. This encourages customers to buy more and return more often.
By continuously adapting and optimizing recommendations, trbo ensures that every interaction is valuable.
Seamless content personalization
Through the continuous analysis of user behavior on the site in combination with the insights from the search patterns of BatteryIncluded, interesting content can be identified for the user and displayed at the relevant touchpoints along the user journey. This improves relevance and user engagement.
This means that users are shown exactly the content that is most relevant to them. This personalized content ensures a better user experience and increases the likelihood that the user will stay on the site longer and return more frequently. Targeted placement of relevant content optimizes the shopping experience and increases customer satisfaction. The continuous adaptation of content ensures that the user always receives the most up-to-date and appropriate information.
This contributes significantly to increasing conversion rates and strengthens customer loyalty.
Perfect online advice
Thanks to trbo's Inpage Advisor and chatbot, users receive the perfect online advice that they are used to from bricks-and-mortar retail on your website. These tools bring personal advice into the digital world and improve the shopping experience.
Based on just a few questions, the algorithm identifies suitable product recommendations based on your customers' interests. This significantly improves the user experience and increases the conversion rate. Users find what they are looking for more quickly and receive tailored recommendations that meet their needs. This personalized advice leads to greater satisfaction and promotes customer loyalty.
Users can also count on the chatbot's support at any time, which further optimizes the service and makes the shopping experience even more pleasant.
Ideal customer service thanks to AI
With trbo's AI-based chatbot, recurring customer inquiries can be effortlessly answered automatically. The chatbot is available around the clock and ensures that your users receive the information they need at all times.
Your users receive answers to their most important questions, such as order status or parcel tracking, 24/7. This significantly improves customer service and ensures that all inquiries are processed quickly. Your service team can focus on the complicated cases and better help customers with more complex problems.
The chatbot relieves your team and ensures satisfied customers through fast and efficient service.
Extensive analysis and ongoing optimization
trbo provides you with extensive testing functions that enable successful optimization. With these tools, you can continuously improve the performance of your website and adapt it to the needs of your users.
With A/B and multi-variant tests, different variants and placements of an element can be easily tested against each other. This allows you to find out which version works best for your users. These tests help you to make informed decisions and optimize the user experience. You can always keep an eye on the KPIs via a user-friendly dashboard. This means you have all the important data at a glance and can react quickly.
Continuous optimization ensures that your website always offers the best possible performance and increases conversion rates.
Ready for trbo Search by BatteryIncluded?
We can't wait to hear about you and your growth plans!
Take advantage of the possibilities and all the commercial benefits of our connected best-of-breed partnership and experience truly new opportunities to sustainably increase your sales.
