www.oebv.at
Tradition meets innovation. Together towards the best learning experience.
The Austrian Federal Publishing House (öbv) has over 250 years of experience in the education sector. Its offerings include school textbooks, digital learning materials, and practical support services for teachers and students. Together with BatteryIncluded.ai, an AI-powered search and recommendation solution was implemented to enhance the user experience and streamline internal processes — driving greater educational success and growth.
BatteryIncluded.ai is exactly what you want from modern e-commerce technology: lightning-fast search even with over 50,000 products, full customizability for complex requirements — and support that doesn’t just respond but truly understands. Stable, scalable, future-proof.
The Challenge:
The Austrian Federal Publishing House offers a wide range of school textbooks, digital learning materials, and services for teachers and students. The challenge was to make relevant content and products efficiently and targetedly discoverable — without extensive editorial effort. The existing search was not very fault-tolerant, important information such as ordering or usage conditions could not be linked precisely, and maintaining the content was time- and personnel-intensive.
The Solution:
An AI powered search with semantic understanding, dynamic filters, and automated redirects of service queries to relevant information pages. A specially customized relevance logic links öbv’s expertise with BatteryIncluded’s algorithm. Especially relevant learning materials and content are automatically prioritized and prominently displayed which noticeably enhances the user experience.
User Value:
Users of öbv find the right learning materials and information faster even with vague or incomplete search queries. Through semantic search, personalized recommendations, and intelligent sorting logic, the relevance of search results per page view increases. At the same time, users receive clear answers to service questions as common search terms are automatically linked to relevant information pages. This makes the user experience noticeably more intuitive and effective.
Seamless integration thanks to the in-house expert team.
The implementation was carried out entirely by öbv’s experienced internal team. Thanks to comprehensive expertise in the existing system architecture and short decision-making processes, technical integration, adjustments, and editorial fine-tuning were completed quickly and efficiently. This allowed the solution to be seamlessly embedded into the existing platform — flexibly, swiftly, and without an external agency.
Performance optimization in the new shop.
Thanks to targeted optimization of the system architecture, performance at öbv has been significantly improved. The P75 value in the Browse Endpoint consistently stays below 100 ms, and in the Suggest Endpoint below 150 ms. This high speed ensures a smooth user experience with instant responses to filter changes and search suggestions. This not only increases user satisfaction but also boosts the platform’s efficiency.
Smart search for learning materials and content
The algorithm simultaneously searches learning materials and relevant content such as service and information pages. Especially important textbooks and matching content pages are automatically prioritized and prominently displayed. This enables users to find suitable materials and helpful information faster, significantly increasing satisfaction and platform usage. At the same time, the öbv team reduces the effort required for maintenance and updates.
Why BatteryIncluded: Outstanding Performance and Service
For öbv, fast loading times and responsive user interfaces are crucial to improving the user experience in digital education. With performance values under 50 ms in the Browse Endpoint and under 100 ms in the Suggest Endpoint, filters and search suggestions respond almost in real time. This reduces wait times, increases user interaction, and boosts platform usage. The in-house integration enabled a fast and seamless implementation, providing a clear advantage for all users, especially in mobile environments.
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